Return and Refund Policy
🔁 Return & Exchange Policy
No Returns. Only Dramatic Plot Twists (a.k.a. Exchanges).
Not vibing with your tee? Don’t worry — we won’t cry (much).
But let’s get one thing straight: we don’t do returns.
Only exchanges, and only after you talk to our friendly-but-firm customer care team.
We believe in second chances — just not take-backs.
🕒 1. Exchange Window (No Returns, Remember?)
You’ve got 6 days from delivery to request an exchange.
After that, we assume you’re emotionally attached to the tee (or wearing it to sleep — no judgment).
🧼 2. Exchange/Return Conditions
We’ll only consider an exchange if:
✔️ The tee is unworn, unwashed, and has tags
✔️ It’s still in its "fresh outta the panda box" condition
✔️ You include your order number or receipt
✔️ It’s clothing. Not mugs, bags, stickers, or anything else.
(Only apparel is eligible for exchange. Other stuff = final sale.)
🔄 Return Rule No. 1: Lights. Camera. Unboxing.
If you want to return an item because “this isn’t what I ordered” or “why is this a crop top when I’m 6’2?” — we totally get it.
BUT.
Please take a video while opening your parcel — like an unboxing influencer, but with less lighting and more honesty.
The video must clearly show:
- 📦 The sealed package (before opening)
- 🏷️ The order number & name label on the parcel
- ✂️ You opening it like a civilized human
- 👕 The product inside
🎥 This helps us confirm if there’s been a mistake on our end.
Without the video, we may not be able to process garment-change complaints.
🐼 Why the drama?
Because pandas can’t remember what we packed without proof.
Also, we want to be fair to you and to us.
📩 3. How to Initiate an Exchange
📧 Email us at support@funnypanda.co.in
💬 Include your order number + reason for the exchange (funny excuses welcome, but not required)
📦 Once approved, we’ll send you a Return Authorization (RA) number and instructions.
Pack the item securely, include your RA number, and send it off with love.
🚚 4. Who Pays What?
If we messed up (wrong item, damage, etc.):
🎁 We pay return shipping and send a new one.
If you had a size crisis or design regret:
📦 You cover return shipping. We handle the rest with panda-like grace.
🔄 5. Exchanges Only (Let’s Say It Again)
Want a different size or graphic? Cool.
If it’s in stock and your reason is legit, we’ll make it happen.
But no returns. No refunds. Just swaps.
(Think of it like emotional support fashion.)
❌ 6. What Can’t Be Exchanged
- Final Sale items (You knew the risk. You took the leap.)
- Custom/personalized tees (Made for you, can’t be un-you-ed)
- Non-clothing items (Sorry, accessories & extras are a one-way trip.)
- Tote bags, mugs, stickers, and anything else cannot be returned or exchanged.
⚠️ 7. Got the Wrong or Defective Item?
Oops, our bad! 😬
Email us within 6 days, and we’ll fix it — no drama, no extra cost.
📬 Contact the Panda Squad
📧 Email: support@funnypanda.co.in
📦 Address:
Asthamangal Retails
1st Floor, Mangla Towers
179, Eswaran Koil Street,
Tiruppur, Tamil Nadu – 641604
India 🇮🇳
📞 Mobile: +919940272547
🐼 Funny Panda
Laugh Loud. Wear Proud. Exchange Occasionally. Return Never.
